MindWise currently offers services operating from locations throughout the province (see the Contact MindWise Services section of the site for details of specific service locations).

MindWise Housing Services

Safe and affordable housing is fundamental to everyone’s well-being, research shows that many people with mental illness are struggling to live independently resulting in a ‘revolving door’ of tenancy failure, hospitalisation and homelessness. MindWise has developed a housing continuum reflecting the ‘Stepped Care’ Service model from hospital to independent living. Currently we operate three Stepped Care: Level 3 High Support Housing Services in Fortwilliam, Antrim and Carrickfergus. These schemes give individual tenants the benefit of their own home for as long as they need it whilst still retaining the support of 24-hour staffing support. MindWise also operates Stepped Care: Level 2 Medium Support Housing Services in Skegoneill, Carrickfergus, Antrim, Banbridge and Kilkeel where support is offered on a structured daytime basis based on individual support plans backed up by a 24-hour on call support for the tenants.

Click Here to download the MindWise Housing Services Booklet

Mindwise Community Resource Centres

Resource centres offer one-to-one and group work providing informal social contact and practical help. They give individuals the chance to develop new skills through structured support and offer access to a wide range of information, support and advice on issues such as mental health, benefits and employment.

MindWise Community Resource Services

• MindWise Community/Floating Support Services
  Floating support is designed to enable an individual to remain in their home whilst receiving and defined level of support to achieve goals and develop skills to support this. Support is often time-limited and related to specific objectives such as developing budgeting skills, socially integrating or help with daily living skills.
• MindWise Advocacy Services
  MindWise empowers those that use our advocacy services to take a lead in securing the rights and services to which they are entitled. We offer: support to ensure that views are heard, representation, help to resolve issues and protection for those that are particularly vulnerable or who are unable to make informed decisions. Advocacy can be provided long-terms or for short-term crisis needs.
• MindWise Community Bridge Building Services
  This service offers the individual a person-centred time-limited programme to meet the individual’s recovery plan and enhance their quality of life. The service enables individuals who have been socially excluded to reclaim their rightful place back in the mainstream of society. It is staffed by Bridge Builders who have a background and specialist expertise in a number of life domains that service users can choose to access. These are: employment, volunteering, education and training, healthy living, sports and leisure, arts, cultural communities, faith and spirituality, homes, families and neighbourhoods.
• MindWise Employment and Training Services
  The aim here is to provide high quality services that help individuals access employment, retain their jobs and regain their self-confidence and independence by offering and supporting training in; personal management, communicating, job seeking and specific work skills.
• MindWise Carer Support Services
  MindWise’s innovative and high quality carer services include: home visits, assistance in accessing Carer Assessments, a carer support network, local carer support groups, advice and information for carers and education and training packages.
• MindWise Self-Management Programme
  This programme supports and facilitates people in taking active steps towards their own recovery. The self-management programme aims to provide a safe and supportive environment where individuals can share experiences and develop the idea of personal belief and hope in order to develop a better quality of life. Some of the areas that are covered include; knowing ourselves, believing in ourselves, relationships, lifestyle choices and the various aspects of having and managing a mental illness.

MindWise Community/Floating Support Services

Floating support is designed to enable an individual to remain in their home whilst receiving and defined level of support to achieve goals and develop skills to support this. Support is often time-limited and related to specific objectives such as developing budgeting skills, socially integrating or help with daily living skills.

MindWise Advocacy Services

MindWise empowers those that use our advocacy services to take a lead in securing the rights and services to which they are entitled. We offer: support to ensure that views are heard, representation, help to resolve issues and protection for those that are particularly vulnerable or who are unable to make informed decisions. Advocacy can be provided long-terms or for short-term crisis needs.

MindWise Community Bridge Building Services

This service offers the individual a person-centred time-limited programme to meet the individual’s recovery plan and enhance their quality of life. The service enables individuals who have been socially excluded to reclaim their rightful place back in the mainstream of society. It is staffed by Bridge Builders who have a background and specialist expertise in a number of life domains that service users can choose to access. These are: employment, volunteering, education and training, healthy living, sports and leisure, arts, cultural communities, faith and spirituality, homes, families and neighbourhoods.

MindWise Employment and Training Services

The aim here is to provide high quality services that help individuals access employment, retain their jobs and regain their self-confidence and independence by offering and supporting training in; personal management, communicating, job seeking and specific work skills.

MindWise Carer Support Services

MindWise’s innovative and high quality carer services include: home visits, assistance in accessing Carer Assessments, a carer support network, local carer support groups, advice and information for carers and education and training packages.

MindWise Self-Management Programme

This programme supports and facilitates people in taking active steps towards their own recovery. The self-management programme aims to provide a safe and supportive environment where individuals can share experiences and develop the idea of personal belief and hope in order to develop a better quality of life. Some of the areas that are covered include; knowing ourselves, believing in ourselves, relationships, lifestyle choices and the various aspects of having and managing a mental illness.

Click Here to download the MindWise Community Services Booklet

Northern Ireland Appropriate Adult Scheme (NIAAS)

MindWise has been contracted by the Department of Justice to deliver the Northern Ireland Appropriate Adult Scheme across Northern Ireland. The scheme aims to protect and safeguard the rights of young people and mentally vulnerable adults who are detained by the Police. Appropriate Adults are not there to offer any form of legal representation of advice, their role is to make sure an individual is treated appropriately and that they full understand the process of police detainment. The scheme is accessible to every PSNI station throughout Northern Ireland

Click Here to download the NIAAS Information Leaflet

Do You Have a Complaint About a MindWise Service

If you would like to raise a concern you have about a MindWise Service, Staff Member, or Volunteer please download and complete the form below and return it to MindWise Head Office, or you can pass it onto a member of staff within a MindWise service.

Mindwise Complaints Leaflet